Whether you’re building a new home or renovating it, your heating, ventilation, and air-conditioning requirements will need to be handled by one of the qualified HVAC companies in Toronto. The trick now is to find it. Here are some questions to ask the prospects:
Are they experienced?
Have they been in business for long? Companies like Laird & Son have been operating for more than 60 years, so there’s no questioning their experience. Find out who their customers are and ask about the company’s quality of service to help your decision-making process along.
Do they provide training?
Many HVAC companies also sell equipment, aside from repairing them. The important question is: do they train the homeowners on their maintenance and use? You may also want to ask about their insurance coverage.
Are they on call for emergencies?
Are they big on customer service? Do they return your calls or email inquiries promptly? Do they provide emergency service at any time of the day, week, or month? This speaks highly of their commitment to a positive customer experience for you.
What else can they do?
Beyond the usual repair, install, and replacement, does the company offer any value-added services? Some offer financing, while others will throw in high-tech solutions like home automation, remote access, and the like to perk up their image.
All things considered, the best HVAC company is one who will partner up with you to create the ideal environment for your family’s safety and comfort.